Privacy policy

Last updated: June 21, 2026

Kakihiro operates this store and website (including all related information, content, features, tools, products, and services) and provides you with a curated shopping experience (the "Services"). Kakihiro is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or when you otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall control with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and that you understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal information we collect or process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another individual. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot be associated with an identifiable individual. Depending on how you use the Services, where you live, and to the extent permitted or required by applicable law, we may collect or process the following categories of personal information (including inferences derived from such personal information).

  • Contact information including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment information, financial account information, transaction details, payment methods, payment confirmations, and other payment-related details.
  • Account information including your username, password, security questions, and various preferences and settings.
  • Transaction information including the products you have viewed, added to your cart, added to your wishlist, purchased, returned, exchanged, or canceled, as well as your past transaction history.
  • Communications with us including information contained in your communications with us, such as when you contact customer support.
  • Device information including information about your device, browser, and network connection, your IP address, and other unique identifiers.
  • Usage information including information about how you interact with the Services, such as how and when you access the Services and how you navigate them.

Sources of personal information

We may collect personal information from the following sources.

  • Directly from you including when you create an account, visit or use the Services, contact us, or otherwise provide us with your personal information.
  • Automatically through the Services including from your device when you use our products or services or visit our website, and through cookies and similar technologies.
  • From our service providers including when we engage them to use certain technologies or to collect or process your personal information on our behalf.
  • From our partners and other third parties

How we use your personal information

Depending on how you interact with us and the Services you use, we may use your personal information for the following purposes.

  • Providing, customizing, and improving the Services We use personal information to provide the Services to you. This includes performing our contract with you, processing payments, fulfilling your orders, remembering your preferences and the products you are interested in, sending you notifications related to your account, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and providing a shopping experience tailored to you, such as recommending products related to your purchase history. This may include using your personal information to better customize and improve the Services.
  • Marketing and advertising We use your personal information for marketing and promotional purposes. For example, this includes sending you marketing, advertising, and promotional communications by email, text message, or postal mail, and displaying online advertisements within the Services or on other websites based on products and services you have previously purchased or added to your cart, as well as your other usage history of the Services.
  • Security and fraud prevention We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, and respond to potential fraud, abuse, unlawful, dangerous, or malicious activity, protect public safety, and secure the Services. If you register an account to use the Services, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access information with anyone else.
  • Communicating with you We use personal information to provide you with customer support, respond to you promptly, deliver effective services, and maintain our business relationship with you.
  • Legal reasons We use your personal information to comply with applicable laws and to respond to valid legal process, including requests from law enforcement and government agencies. We also use it to participate in and investigate civil discovery proceedings, potential or actual litigation, and other legal disputes, and to investigate and enforce potential violations of our Terms of Service and policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include the following.

  • Shopify, as well as vendors and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • We share information with business and marketing partners who provide marketing services and deliver advertisements to you.For example, we use Shopify to support personalized advertising delivered through third-party services based on your online activity across various merchants and websites. Our business and marketing partners use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to instruct us not to share your information for targeted advertising or marketing based on your online activity across different merchants and websites.
  • When you direct, request, or otherwise consent to our disclosing certain information to third parties (e.g., when shipping a product or using social media widgets or login integrations), we disclose that information.
  • We may share information within our affiliates or other companies in our corporate group.
  • We may disclose personal information in connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service and policies, and to protect and defend the Services and our rights, as well as the rights of our users and others.

Our relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services is transmitted to and shared with Shopify and third parties who may be located in countries outside your country of residence, in order to provide and improve the Services for you.In addition, to protect, expand, and improve our business, we use certain Shopify-enhanced features that incorporate data and information obtained when you interact with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information it has collected regarding your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for the processing of your personal information and will respond to requests to exercise your rights regarding the use of personal information for these purposes.To learn more about how Shopify uses your personal information and the rights you may have, please see the following. Shopify Consumer Privacy Policy . Depending on where you live, you may be able to exercise certain rights regarding your personal information here. Shopify Privacy Portal link.

Third-party services' websites and links

The Services may contain links to websites and other online platforms operated by third-party services. If you follow a link to a site that is not affiliated with or controlled by us, please review the privacy and security policies and other terms of service of those sites. We do not guarantee and assume no responsibility for the privacy or security of such sites, or for the accuracy, completeness, or reliability of the information found on these sites. Information you provide in public or semi-public spaces, such as third-party services' social networking platforms, may also be viewed by other users of the Services or users of those third-party service platforms, without restriction on its use by us or the third-party service. The inclusion of such links does not in itself imply any endorsement or recommendation, except where we expressly indicate on the Services the content, owner, or operator of those platforms.

Children's data

The Services are not directed at children, and we do not knowingly collect personal information from children below the age of majority in your jurisdiction. If your child has provided us with personal information and you are their parent or guardian, you may contact us through the contact information below and request that the information be deleted. As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) the personal information of individuals under 16 years of age.

Security and retention of your information

Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." In addition, the information you send to us may not be secure while in transit. We recommend that you avoid using insecure means of communication when sending us confidential or sensitive information.

The period for which we retain your personal information varies depending on a number of factors, such as maintaining your account, providing the Services, complying with legal obligations, resolving disputes, and enforcing other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights described below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and we may decline your request where permitted by law.

  • Right of access / right to know You may have the right to request access to the personal information we hold about you.
  • Right to deletion You may have the right to request that we delete the personal information we hold about you.
  • Right to correction You may have the right to request that we correct the personal information we hold about you.
  • Right to data portability You may have the right to receive a copy of the personal information we hold about you and, subject to certain circumstances and exceptions, to request that it be transferred to a third-party service.
  • Managing your communication preferences We may send you promotional emails, but you can stop receiving them at any time by using the unsubscribe option displayed in the emails. Even if you unsubscribe, we may continue to send you non-promotional emails, such as important notices about your account or your orders.

You can exercise these rights where indicated on the Services, or by contacting us through the contact information below. To learn more about how Shopify uses your personal information and your rights, including rights regarding data processed by Shopify, please visit the following site. https://privacy.shopify.com/en

We will not treat you unfairly because you have exercised these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. In accordance with applicable law, you may designate an authorized agent to exercise rights on your behalf. Before accepting such a request from an agent, we may require the agent to submit documentation proving that they have been authorized by you, and we may also require you to verify your own identity directly with us. We will respond to your request within the time period required by applicable law.

Complaints

If you have any complaints about how we handle your personal information, please contact us using the contact information below. Depending on where you live, you may have the right to appeal our decision through the contact information below, or to lodge a complaint with your local data protection authority.

International transfers

Please be aware that we may transfer, store, and process your personal information outside your country of residence.

Where we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will do so on the basis of a recognized transfer mechanism, such as the European Commission's Standard Contractual Clauses or, where applicable, equivalent contracts issued by the competent UK authority, unless the country to which the data is transferred has been recognized as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time due to changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact us

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please call us at , or contact us by email at support@kakihiro.jp, or by mail at 西原2-6-28ハイツ藤, 106, 柏市, JP-12, 277-0885, JP