Frequently Asked Questions
Find product advice and the right support page below.
Guides and support
- Choosing equipment and checking condition
- Care and storage
- Warranty and repairs
- Returns, exchanges and costs
- Shipping charges, dispatch and destinations
- Contact us
Choosing your equipment
Q. Where should I start when choosing night vision?
Start with where you will use the device and what you want to observe. Then consider your budget, helmet and mounts. Similar names and housings can use different technology: image-intensifier and digital models work differently.
Q. What's the difference between the PVS-31 and the PVS-14?
The PVS-14 is a monocular; the PVS-31 has a binocular-style housing. Our PVS-31 range includes both image-intensifier and digital models. Compare the operating technology, display, power supply, and included accessories.
Payment and use
Q. What payment methods do you accept?
A. You can use credit cards (VISA / Mastercard / American Express / JCB), Apple Pay, Google Pay, Shop Pay, and bank transfer (prepayment). For bank transfers, we ship after confirming payment to our designated account.
Q. Do I need a license to use night vision?
A. Before use, check the rules that apply in your location and at your chosen field or facility. Contact us if you need help choosing a product.