Contact & Support
Let us help with your setup
Need to check a helmet mount, pair a controller with your aircraft, or arrange a repair? Contact us before or after purchase. We normally reply within 1–2 business days.
Email is accepted at any time. We also provide support on weekends and public holidays.
Help us answer your question
- Product name or SKU
- Your question or a description of the fault
- Order number, if applicable
- The Kakihiro store where you purchased the item
- Your reply email address
Store details
Kakihiro is based in Japan. Detailed business information is disclosed without delay upon request. Our sales channels include kakihiro.jp, Mercari, Rakuma, and Yahoo! Flea Market.
Warranty and repairs ／ Returns, exchanges and costs ／ Shipping information